Terms of Service

These terms apply to your use of this website and the MelodyAI service, provided by MelodyAI. By buying or using the service you agree to them.

The website and the service

This website is for information only. The service itself is delivered through Discord. It is provided using technology from our provider, Solarais.

The service

Once you have a plan, you can add your login for a supported platform and start a session in Discord. MelodyAI then works through tasks on that platform for you, and you can follow progress in Discord.

Who can use it

• You must be at least 13.
• If you are under 18, you must have a parent or guardian’s permission to use the service and to buy anything.
• Only add accounts that you own or have permission to use.

Plans, extras and payment

• Monthly gives access for one month at a time. Lifetime is a one-off payment for access for as long as the service is offered.
• Extras, such as Concurrent solving and Unlocked slots, are added to your plan as described when you buy them.
• Prices are in pounds sterling and are those shown on our Pricing page when you buy. We may change prices for future purchases.
• Payments are handled by a third-party payment provider. We do not collect card details on this website.

Your responsibility

Using a service to complete set work may go against your school’s, teachers’ or a platform’s rules. We do not control those rules and cannot promise that your school or a platform will not notice or act. You are responsible for how you use the service and for any consequences, including action taken by your school or a platform, such as restrictions on your account.

Accuracy and availability

We aim to provide the service around the clock, but we do not guarantee it will always be available, uninterrupted or error-free. Platforms change and can break things. Accuracy figures on this website are approximate, vary by platform and task, and are not a guarantee of any result or grade.

Acceptable use

You must follow our Acceptable Use Policy. We may suspend or end access if you break it, without a refund.

Our liability

Nothing in these terms limits liability that cannot be limited by law, including for death or personal injury caused by negligence, or for fraud. Subject to that, and to your legal rights as a consumer, we are not liable for indirect or consequential losses, and our total liability to you is limited to the amount you paid us in the 12 months before the claim.

Ending the service

You can stop using the service at any time. If we ever permanently end the service we will give reasonable notice, and we will deal with Lifetime purchases fairly and in line with the law.

Your legal rights

If you are a consumer, nothing here affects your statutory rights, including under the Consumer Rights Act 2015.

Governing law

These terms are governed by the law of England and Wales, and its courts have jurisdiction, subject to any mandatory rights you have where you live.

Changes

We may update these terms. Changes apply from the date shown at the top. If you keep using the service after that, you accept the updated terms.

Contact

Questions about this Terms of Service? Use our Contact page or ask in our Discord.

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